The scope of services of M&P
- Analysis of the process organisation and the market proximity of service provision, management and controlling in technical service processes (>1,500 service technicians)
- Case-study-based process analysis (value stream analysis) for the targeted elaboration of bottlenecks and improvements
- Market comparison, benchmarking and evaluation of optimisation value levers
- Sustainable improvement of the economic situation of technical services
- Implementation of proposals with teams (piloting)
- Planning and support of roll-outs for company-wide, sustainable optimisation