The scope of services of M&P

  • Analysis of the process organisation and the market proximity of service provision, management and controlling in technical service processes (>1,500 service technicians)
  • Case-study-based process analysis (value stream analysis) for the targeted elaboration of bottlenecks and improvements
  • Market comparison, benchmarking and evaluation of optimisation value levers
  • Sustainable improvement of the economic situation of technical services
  • Implementation of proposals with teams (piloting)
  • Planning and support of roll-outs for company-wide, sustainable optimisation